Contact Cakebread Cellars

Due to state regulations, we are currently unable to ship directly to the following states; AR, AK, DE, IN,ME, MS, NJ, RI, UT

We ship FedEx-preferred unless you specify otherwise. Please let our Guest and Member Services team know if you need to ship UPS by emailing us at cellars@cakebread.com or calling us at 800.588.0298 to speak to a Guest and Members Services representative.

You will receive tracking information via the email provided on your account or order when your order ships. Please make sure to check your Spam and Junk folders. You can also track your package, by clicking “My Orders” in the drop-down menu located on the upper-right corner. Please have your order number, email address associated with the order and the billing zip code available. If you need further assistance, please email us at cellars@cakebread.com or call (800) 588-0298 to speak to a Guest and Member Services representative.

Please contact our Guest and Member Services Team at (800) 588-0298 as soon as possible to see what options you have for rerouting a package.

Please contact our Guest and Member Services team at (800) 588-0298 to discuss any changes you need to make to an existing order.

Orders cannot be shipped the same day they are placed online. Shipping wine is complex due to various state-mandated limits and requirements. We verify orders through our state compliance matrix to ensure the legality of all shipments. It takes one business day to verify and process an order, then an additional day for picking and packing. If you would like to schedule an order with a shipping date in the future, please call us at (800) 588-0298 rather than using the online store. We are happy to schedule orders for future shipping dates, pending inventory availability. 

Our Guest & Member Services team would be happy to assist you with any gifting orders that require multiple shipping addresses. Please contact our Guest & Member Services department by calling (800) 588-0298 or emailing cellars@cakebread.com.

All tastings are by appointment only; please call ahead by contacting our Guest & Member Services team at (800) 588-0298 or booking an experience online.

A family tasting is currently offered at 10:00 am daily for those visiting with anyone under the age of 21. If you would like to inquire about this experience, please contact our Guest and Member Services team by calling (800) 588-0298 or emailing cellars@cakebread.com

FDA regulations do not allow us to welcome pets into the winery; Club Members may bring one well-behaved pet to the outdoor Wine Club patio when weather permits for outdoor seating.

You are welcome to pick up your wine club allocation or wine purchase on-property. Our tasting room is open daily from 10:00am to 4:30pm. Please call ahead to (800) 588-0298 so we can prepare your order ahead of time and have it available for you as soon as possible.

Use our wine finder to find your nearest Cakebread retailer: https://www.cakebread.com/find-our-wine/